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FAQ

Last Updated: November 10, 2026

How long does it take for an order to ship?

Orders placed before 2:00 PM Central Time on a business day begin processing that day. Processing takes 1–2 business days before the order leaves our facility.

How long does delivery take after shipping?

Within the United States, delivery generally takes 3–5 business days after the order has been processed and handed to the carrier. USPS, UPS, or FedEx is used depending on the shipment.

Is shipping free?

Yes. Shipping is free for all orders within the United States.

Can I return an item?

Yes. Returns are accepted within 30 days of the date of receipt. The item must be unused, in the same condition it was received, and in its original packaging. Return shipping is free, and there is no restocking fee.

How do I start a return?

Email info@drinkcirkullink.com with the order number and the item you want to return. We will send return instructions and a prepaid return label.

How long does a refund take?

Once the returned item is received, we process the refund within 1–2 business days. The refund goes back to the original payment method. After processing, it generally takes 7–10 business days for the credit to appear, depending on the card issuer or PayPal.

What payment methods do you accept?

Visa, MasterCard, and PayPal.

How do I contact customer service?

Email info@drinkcirkullink.com or call +1 225-505-6918 during Monday – Friday, 9:00 AM – 6:00 PM Central Time. A contact form is also available at the bottom of the Contact Us page.