Last Updated: November 10, 2026
We accept returns within 30 days of the date of receipt. You do not need to provide a reason for the return. The return window is measured from the delivery date shown on the carrier’s tracking record, not from the date the order was placed.
Return eligibility. To be accepted, the item must be unused, in the same condition in which it was received, and in its original packaging. Items that have been used, altered, or damaged after delivery do not qualify for a return under this policy.
Return shipping cost. Return shipping is free. We do not charge a restocking fee or any other return-related fee.
How to start a return. Email info@drinkcirkullink.com with the order number and the item you wish to return. We will reply with return instructions and a prepaid return label. Please do not send an item back before receiving those instructions, because returns shipped without a prepaid label may not be traceable to your order.
Return address. If you are instructed to ship an item back, the return address is:
Drinkcirkullink
1720 Hood Avenue
Baton Rouge, LA 70808
United States
Refund processing. Once the returned item is received and inspected, we process the refund within 1–2 business days. The refund is issued to the original payment method used at checkout. After we process the refund, it generally takes 7–10 business days for the credit to appear on the customer’s statement or account, depending on the card issuer or payment provider. We do not issue store credit unless a customer specifically requests it and we agree in advance.
Exchanges. We do not operate a separate exchange process. If a different item is wanted, the original item can be returned under this policy and a new order placed separately.
Damaged or incorrect items. If an item arrives damaged or is not the item that was ordered, contact us within 48 hours of delivery with the order number and a photo of the item and packaging. We will arrange a replacement or a refund without requiring the standard return process.